Frequently asked questions
Have more questions? Contact us.
How can I book a tour?
You can book by calling or WhatsApp on +254 715 164255, filling our contact form on the website, or emailing us at hello@tranquilityboatsafaris.com.
What tours do you offer?
We offer boat safaris on the lake, bird watching, Hell’s Gate National Park hiking tours, wildlife safaris and geothermal spa experiences — all based in Naivasha.
How much do your tours cost?
Enjoy amazing tours from as low as $30 per hour. No hidden costs — just great experiences at prices everyone can afford.
Do you cater for families and groups?
Yes! We welcome solo travellers, couples, families and large groups. We tailor every experience to suit your needs.
What should I wear or carry?
Comfortable clothing, sunscreen, a hat, and a camera. We recommend light layers as mornings on the water can be cool.
Are life jackets provided on boat safaris?
Yes. Safety is our priority. All guests are provided with life jackets before every boat ride.
Is it safe to go on a boat safari?
Absolutely. Our boats are well maintained, our guides are experienced, and safety equipment is always on board.
What is the best time to visit?
Naivasha is great year-round. You can visit at any given time.
How long do the tours take?
Tour duration varies. A boat safari typically takes 1–2 hours, while a full Hell’s Gate hiking day tour can take 4–6 hours.
Do you accept M-Pesa?
Yes, we accept M-Pesa, cash, and bank transfers. Payment details are shared upon booking confirmation.
Have any more questions?
Send Us a Message
Have a question, complaint or compliment? Fill in our quick form and we’ll get back to you as soon as possible.
Call / Whatsapp
Prefer to talk? Give us a call or drop us a WhatsApp message and our team will be happy to assist you directly.
Email Us Directly
You can also reach us by email at info@tranquilityboatsafaris.com — we respond to all enquiries within 24 hours.